In conversations I’ve had with behavioral health and hospital facilities managers, they know that their inpatient entryway doors need to be ligature resistant. But their concerns heighten when The Joint Commission, an independent not-for-profit organization that accredits and certifies U.S. health care organizations and programs, cites them for door safety problems. These risks must be eliminated within 30 days of notification. If the patient safety problem isn’t fixed, the facility will face fines and the potential cancellation of Medicaid and Medicare reimbursements. That elimination of funding can and has led to facility closures. So how can they easily bring their entryways in compliance?

Jesse Garcia, Jr. at Addax Locksmith Company in Brownsville, Texas, has been installing and repairing locks for 24 years.

David Eubank, manager and training manager at A1- Locksmith in Tarrant County, Texas has been a locksmith for 39 years.

When you work as many decades as these two locksmiths, you see and solve a lot of security issues. You find ways to install and rekey locks more efficiently. Fit more jobs in a week.

The challenge for Jesse and David is finding ways to augment their bread-and-butter locksmith jobs with new income streams that can grow their business. They’ve found a way and it’s making their customers happier. We asked them to share their trade secrets with you:

The most experienced locksmiths I know tell me, “If I can finish an installation or repair faster, I can fit more jobs in my schedule and make more money that week.” The challenge for them is how to shave minutes off each job. Here at SELECT, we heard what installers were saying and came up with four new time-saving products to add to their toolboxes.

SELECT Products Limited in Kalamazoo, Mich., recently hired Brandy Secor as its new customer service representative. Vice President-Sales and Marketing Steve Pyatte said Secor will assist customers with order processing and fielding questions about the company’s geared continuous door hinges and accessories.

Publications

A list of publications that we recommend

Authors

Bob-200pxl

Bob Cronk
Former Leader and Really Nice Guy

Steve-200pxl

Stephen Pyatte
Vice President of Sales & Marketing

McElrath

Aaron McElrath
Eastern Regional Sales Manager

Chris Orme

Chris Orme
Midwest Regional Sales Manager

... read more

 

Tradeshows

Advantages

Others claim their hinges are the best. We prove it. Our geared continuous hinges have resisted more brutal testing than any. Read more.

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